Given the recent escalation in the UK’s response to COVID-19, I am contacting you directly to explain the steps Rathbones are taking to deal with the outbreak and maintain client service levels over the next few weeks.
Many of our employees, including all those in our London office, are now working remotely, meaning your Investment Manager or other usual Rathbones contact may be working from a location outside the office. The technology we use means that you can still make direct contact with their usual phone numbers and email addresses. Where possible we would ask that you please correspond