How we work with advisers

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Flexible, professional and built around you

With over 25 years of experience supporting financial advisers, we understand how to build effective, long-term partnerships. Our role is to provide the investment expertise, operational support and personal service that help you deliver the outcomes your clients expect.

Two ways to work with us

  • Reliance on Adviser. You remain responsible for assessing suitability (both at the outset and on an ongoing basis) and for recommending the most appropriate investment strategy for your client. We manage the portfolio in line with your chosen mandate, while you stay at the heart of the client relationship.
  • Adviser as Introducer. In this model, the client is introduced by a financial adviser authorised by the Financial Conduct Authority (FCA) and we take responsibility for assessing their suitability. Our investment manager builds and manages a discretionary portfolio tailored to the client’s objectives. This service includes direct access to a dedicated investment manager and offers a broad investment universe, making it well suited to clients with larger sums or more complex financial needs. We’ll help you choose the right model for your business and guide you through onboarding, implementation and ongoing support.

What you can expect from us

  • Clear communication and responsive service
  • Named contacts for you and your clients
  • Practical support for building Central Investment Propositions (CIPs) and Central Retirement Propositions (CRPs)
  • Simple, reliable reporting and documentation
  • A working relationship aligned to your planning process and Consumer Duty responsibilities

Our discretionary fund management services

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Bespoke Investment Management

For clients with complex needs and higher expectations
Find out more
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Managed Investment Service

A straightforward way to access our investment expertise
Find out more
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Specialist Tax Portfolio Service

Helping clients reduce inheritance tax while staying invested
Find out more

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If you need immediate assistance, please don't hesitate to call our Helpdesk at 0800 151 3355. We're available Monday to Friday, from 8am to 6pm (excluding bank holidays), and we're here to help with any questions or issues you may have.

If you're interested in registering for MyRathbones, please reach out to your investment manager directly. For more information on MyRathbones, you can visit our website here.

If you are an existing client, please contact your investment manager or financial planner directly to address your query or visit ⁠our people page.