Only access MyRathbones via myrathbones.com or by accessing our app from the iOS (Apple) App Store or from Google Play. Do not share your MyRathbones login details (username, password) or mobile device and/or computer used for two-factor authentication with anybody. Rathbones will never ask you for your password. Please log out of your MyRathbones session when you are finished and close your browser. If you use a shared or public computer to access your details on MyRathbones, do not enable that computer to remember your login details.

If you use a shared mobile device with Touch or Face ID, remember that any fingerprints or faces that are registered on that device can  be used to open the app and access your information. 

If you suspect that your login details may have been compromised and you still have access to your two-factor authentication mobile telephone or computer, then please immediately change your password via MyRathbones and contact our helpdesk on 0800 151 3355 Monday to Friday: 8am to 6pm (excluding bank holidays).